Key Account Manager
Brussels,
Belgium
Are you passionate about building long-term client relationships and creating commercial value?If you enjoy combining commercial thinking, relationship management and operational coordination, this could be your next challenge.
As a Key Account Manager, you'll manage a portfolio of strategic B2B clients, helping them achieve their objectives while identifying opportunities for sustainable growth. Working closely with internal teams, you'll ensure every customer receives an outstanding experience from contract renewal to project delivery.
Responsibilities
- Manage and grow a portfolio of strategic key accounts, building long-term relationships with key decision-makers.
- Identify opportunities to expand existing partnerships through commercial advice, contract renewals and tailored solutions.
- Coordinate customer projects and campaigns with cross-functional teams to ensure seamless execution and an excellent customer experience.
- Act as the trusted point of contact, proactively resolving complex customer challenges and ensuring long-term satisfaction.
- Develop strategic account plans, monitor business performance and translate market insights into sustainable growth opportunities.
Must have
- Master's degree or equivalent through experience.
- At least 5 years of experience in Key Account Management or a similar B2B commercial role.
- Strong relationship-building, negotiation and stakeholder management skills.
- Fluent in Dutch and French, with a good command of English.
- A customer-focused mindset with the ability to manage complex accounts and identify commercial growth opportunities.
Nice to have
- Experience working with enterprise or multinational clients.
- Knowledge of logistics, supply chain or other operational B2B environments.
- Experience with contract management and commercial pricing.
- Strong analytical skills with the ability to translate data into actionable insights.
- Experience managing cross-functional projects involving multiple stakeholders.
What's great in the job?
- Build long-term partnerships with a portfolio of strategic B2B clients.
- Take ownership of high-impact accounts with plenty of autonomy and responsibility.
- Collaborate with experienced colleagues across commercial, operational and support teams.
- Combine relationship management, commercial strategy and project coordination in one dynamic role.
- Enjoy a flexible working environment with excellent benefits and opportunities for professional growth.
What they offer
Ownership & Impact
Take ownership of a portfolio of strategic clients, build long-term partnerships and make a direct impact on commercial success.
Flexibility & Wellbeing
Enjoy flexible working hours, hybrid working and generous annual leave to support a healthy work-life balance.
Competitive Rewards
Benefit from an attractive salary package, performance-related bonuses and a flexible mobility plan with a wide range of additional benefits.
Growth & Development
Continue to grow through learning opportunities, internal career paths and the chance to work with experienced professionals across the business.
Ready to make an impact?
If you're excited about building meaningful client relationships and helping strategic customers grow, we'd love to hear from you.
Apply today and let's explore what's next, together.